Important Product Safety Notification: Supco SCM 150 and SCM 60 Surge Protectors
Specialty Heating & Cooling is warning our customers of a possible fire hazard associated with surge protectors installed on HVAC systems between 2010 and 2014.
Certain models of the ‘Supco SCM 150’ and ‘Supco SCM 60’ surge protectors supplied by our distributors do not meet the advertised product specifications. The use of the ‘Supco SCM 150’ surge protector may lead to overheating, this could create a potential fire hazard over time if it is not addressed.
We are asking our customers to inspect their HVAC system for installed Supco surge protectors. Here is a VISUAL GUIDE to help you determine if your HVAC system has a ‘Supco SCM 150’ or ‘Supco SCM 60’ surge protector installed. Customer safety is our highest priority and despite no government recall of these surge protectors, we are highly suggesting our customers inspect their systems ASAP.
If you are unable to inspect your HVAC system or you have inspected your HVAC and aren’t sure of the brand of surge protector, contact us today to schedule an appointment for us to inspect your HVAC system. Thank you for reading and as always, thank you for your continued business.
- The Supco SCM 150 and Supco SCM 60 units have been identified as possible fire hazards. There have been reports of a small number of surge protector units overheating, emitting smoke, or catching fire.
- Customer safety is our highest priority and despite no government recall of these surge protectors, we are highly suggesting our customers inspect their systems ASAP.
What surge protector models are affected?
- ‘Supco SCM 150’ and ‘Supco SCM 60’ model surge protectors manufactured between 2010 and 2013.
How do I know whether a Supco SCM 60 or SCM 150 surge protector is installed at my residence?
- View the VISUAL GUIDE. The model number is printed on the nameplate sticker located in front of the unit.
I found a Supco SCM 60 and/or SCM 150 model installed on my HVAC system. What should I do now?
- They should be replaced immediately.
How long will it take to replace the surge protector?
- A licensed HVAC contractor and/or licensed electrician can typically replace a surge protector in less than one hour.
Can I remove the unit myself?
- Do not attempt to remove a surge protector from your residence. Only a licensed HVAC contractor and/or licensed electrician should remove the unit.